The Valley Journal

Jim Blow/Valley Journal

Kathy Sweatt's corncob jelly may have been the most innovative culinary entry in the open class at the Lake County Fair. Her jelly was just one of many, many entries that earned her ribbons at the fair.

By Jim Blow
Editor
Valley Journal
I swear I learn something new every day. To me, that's always seemed to be a healthy, interesting way to view life.
And just when you think you've figured it all out, something new shows up to remind you that there's still a lot to learn.
This year's Lake County Fair and Pioneer Days almost put me on learning overload. There's so much to learn from at the fair and so little time. Granted they are small learning experiences for the most part, but a chance to grow nonetheless.
I always, always learn something new when I look at all the photographic exhibits, whether they are open class or 4-H project entries. Granted, I ignore some of the photo displays that show the photographer didn't put much work or creativity into their effort. But they are far overshadowed by the work that other photographers put into their artwork.
Like any form of art, photography is such an expressive medium that never ceases to teach me how other people see things. Those lessons can be learned from photographers who are five or 105 years in age.
The fair is also a great opportunity to learn about animal husbandry. Most of the judges for 4-H animal projects will freely share why they judge an animal or showman one way or the other. Their criticism may be heavily attenuated in order to not overly discourage youngsters, but in each criticism is an opportunity to learn why one animal is judged better than another.
I learned a little about young Nigerian goats, and I learned a little more about the care of chickens.
I learned that Gabby Smith is already "fo" years old and that her horse's name is Banjo.

I learned that if you stand in one place long enough at the fair, Brianna Lake will sweetly talk you into doing something. As a result of my immobility, I was Shanghai'd into being a culinary judge.
Stop snickering ... I eat.
Besides, I was just a second judge to someone who actually knows what she is doing, Lake County Extension Agent Nori Pearce.
Nori was a great teacher for this culinary neophyte. She explained so much to me about food and its preparation that I never would have truly appreciated. Kelsey Blevins, who joined us midway through the open class of judging, also added to the rich conversations as we sampled bite after bite.
I learned about how far the juice should be from the top of a canning lid. I learned a little dash of something really can make all the difference in the world.
I learned Kathy Sweatt must really love to cook. She surely had the most open class culinary entries and her corncob jelly may have been the most innovative.
I will say, without a doubt, that I learned that "Dept. 6 Class B Lot 35" absolutely doesn't do justice to describing Courtney Mays' drop dead delicious no-bake oatmeal chocolate cookies.
And I did learn that Victoria Jensen can definitely cook me chicken cordon bleu any day of the week. If you are ever fortunate enough to taste her version of this tasty dish, you'll know exactly what I mean.
I also learned that if there is one place to go off and forget you left your $4,000 camera lying around, the fair might be it. I wouldn't recommend doing this, of course, but after forgetting about my backup camera for more than an hour and a half, I hurried back to the courtyard where I left it.
To my relief it was leaning up against a fence out in the open and literally there for the taking. But, there it was still, making me ever so grateful to be living in the Mission Valley instead of the Napa Valley.
The fact that it was still there tells me something about the class of people and kids who attend our county fair. And I wouldn't trade that for all the arcades and bling-bling in the world.

Editor,
The Bop-a-Dips concert made for a beautiful evening. It was neat to see parents, children and grandparents at this event.
There was a very good crowd who also participated in dancing, both young and old. And it was alcohol free. I just wished it was longer.
Here in Ronan, the local bars sponsored two outdoor street dances last weekend, and most of the crowd were alcohol drinkers. So it wasn't as fun as the Polson concert.
When I was young, my parents took us to dances, and I learned to dance from my mother. My parents loved to take us to dances. I wish there were more community dances on the reservation that would be alcohol free. I believe even some of our young folks wouldn't mind having family-type dances, with a mixture of music to please both old and young.
Anyway, I had a blast dancing. There were some young folks who asked me to dance. I even had some relatives whom I enjoyed dancing with, and friends.
Eugene Mark Felsman
Ronan

Editor,
This evening, June 6, having just returned from a visit to my Wisconsin roots, I tuned into CNN. Their team of political experts were commenting on the just completed CNN Opinion Research Corporation's results in a poll of Americans grading from A to F our congress, our president, and the media after 200 days of the new administration.
Not one of these three categories received very high grades. In every instance the grades were lower than a similar survey completed after just 100 days of the new presidency.
What does this tell us? It would seem to tell us that many Americans are upset with the way things are. People are impatient. People want results and want them now. People see many things tumbling down around them and are filled with anger and fear.
The Obama administration has chosen to address concerns from the economy to text messaging when driving, and everything in between. Is this bad? Is this too much? Should we wait on some of these things?
One of the CNN experts said this: "President Obama is simply shooting too high." Really? That's a rather curious comment. What's wrong with shooting high? Is it because we might not achieve all that we aim for?
How about shooting low and achieving at the low level. Is that what creates success? Is that what opens the door to greater things, to the beginnings of improvements and moving on to higher achievements?
All great achievements have involved aiming high. Sure, there are some failures, some delays, some disappointments, but the high achievers always keep a clear focus and are true to their goals and beliefs. And they don't always accomplish these goals in ways that everyone agrees with. It is the results that count.
A few thoughts: "You can't base your life on other people's expectations." "Do not follow where the path may lead. Go instead where there is no path and leave a trail." "One of the secrets of life is to make stepping stones out of stumbling blocks."
And as we say on the golf course: "It is now "how," but "how many."
Bob McClellan
Polson

Editor,
As it is National Breastfeeding Month, I’d like to encourage moms-to-be to choose breastfeeding. The health benefits compared to formula are amazing — like breastmilk composition changing as the growing baby’s needs change, greater immunities for the baby, and potentially reducing allergies (important to me since allergies run in the family).
After seven months of breastfeeding, I’m only two pounds away from pre-pregnancy weight without dieting. What’s even more wonderful is those special bonding times where my daughter, as she nurses, reaches up to touch my face or when she pauses to give me a sparkling grin before she resumes nursing.
But breastfeeding, although natural, isn’t always easy for many of us. I’m really thankful for the Breastfeeding Coalition of Lake County because I needed help learning to breastfeed in the beginning, especially because my daughter lost too much weight at first and later, when I had mastitis (a breastfeeding infection) and needed to learn what to do to get over it.
Today, after so many of our mothers didn’t breastfeed, we’ve lost the art and knowledge of breastfeeding, so I needed to learn from “the experts.” Diane Grogan, Lactation Consultant, and Angie Vance, RN, were wonderful. Even though the learning curve may be steep for some mom-baby pairs, it gets easier every month.
An experienced midwife said, “First-time moms really need to be mothered.” I think she’s right. The Breastfeeding Coalition provides one more avenue of support to moms.
I urge any pregnant woman to contact the Public Health Department to hear about available services. Try breastfeeding for at least six weeks. If you face difficulties, call quickly for help. Breastfeeding isn’t supposed to be painful. Skilled help makes a difference.
We’ve got a great and free resource in the Breastfeeding Coalition — check it out.
Tammy Rosenbrock
Polson

Editor,
My 12-day stay at St. Luke’s Hospital was made as comfortable as possible by the caring personnel around me. The nurses and aides were always there when needed.
My grateful thanks to all of you.
Barbara Jolley
Ronan

Editor,
Back in 2005 I suggested some constitutional changes in regards to electing the tribal chairman and vice chairman. Yesterday at the tribal chambers, people were addressing this issue along with the chairman's $30,000 pay increase, which he said he wouldn’t rescind nor decline. I believe I heard these figures being thrown around: a council member makes appropriately $54,000 a year, while the chairman makes around $117,000.
Back to my thoughts on the tribal constitution changes, I would like to see occur, because presently, the “tribal chairman” and “vice chairman” are elected one at a time from the other nine councilmen — in the chairman’s chamber behind closed doors.
Then once the four officers (chairman, vice chairmen, secretary, treasurer) are elected, they come out into main council chambers and announce the new elected council officers to the public; then the new council members elect a sergeant-at-arms in the annual January quarterly meeting.
This present council can change this “electoral process.” As stated under “Article X—Amendment” the tribal council can, with a two-thirds vote, propose an amendment change to the Secretary of the Interior so that these amendments can be placed on the next “November 2009 ballot”; a “referendum” vote to amendment Article III-Section 3 and 5.
These changes can be amendments in our tribal constitution and bylaws in Article III sections 3 and 5, districts and how the tribal council chairman and vice chairman are elected. Here are some thoughts to consider for proposed changes to Article III sections 3 and 5:
• Article III Section 3: Elect eight council representatives, one from each district; Mission, Arlee, Pablo, Elmo-Dayton, Hot Springs-Camas Prairie, Dixon and Polson. Four will be elected every two years on stagger terms.
• Article III Section 5: The tribal chairman and vice chairman shall be elected by majority vote by eligible and qualified voters of the Confederated Salish and Kootenai Tribes and shall be elected every two years by all qualified members of the Confederated Salish and Kootenai Tribes. Any qualified member may announce their candidacy for chairman or vice chairman and must live within the exterior boundaries of the Flathead Reservation. The council so organized shall elect from within its own number from within or without its own membership, a secretary, a treasurer, a sergeant-at-arms, and such officers and committees as may be deemed necessary.
This would not change the total number of councilmen, but would give every district one council-representative. I understand making changes to the constitution is a very complicated and complex process, but it can be done.
If we truly want a “democratic system” let the people vote. This would mean the chairman and vice chairman would become more directly accountable to their constituents and to the membership, not to the other council members who voted them in.
Let’s allow the tribal people to choose their chair and vice chairmen.
This is about change, a change in an “electoral process.”
This is about the positions of the chairman and vice chairmen, not about the present individuals in those positions. The chairman and vice-chairman would truly be representing the reservation as whole and the other eight councilmen representing their districts.
This would be a valuable and quality positive change in the electoral process.
This change will not cause any instability or turmoil in our electoral process or number of council members.
Gary M. Stevens
St. Ignatius

Editor,
You may have not noticed but Montana’s two Democratic Senators voted "Yes" to confirm Sonia Sotomayor to the U.S. Supreme Court as an Associate Justice. Baucus and Tester, without blinking an eye, threw the Second Amendment off the cliff and with it your rights to gun ownership.
Oh, I can hear the voices of Montanans saying in unison “you’re wrong, no way that will ever happen.” Get the sand out of your eyes. You had more than enough time to learn just who Sotomayor is. How many of you hunters and pleasure shooters took the time to write these two and tell them that if they voted for Sotomayor, the price of their betrayal would be their jobs?
These two Democrats don’t fear you. If they did they would not have voted for this woman.
But wait, there’s more. These same two will vote for the Obama healthcare plan but there is a twist. Baucus is in Montana right now soft-selling his and Tester’s version of the Obama plan. You know why.
People, we are losing our Republic. Ask Max and Jon if they will give up their current congressional healthcare plan that’s bought and paid for using your hard-earned dollars and go on the plan that’s being pushed by Obama. You know the plan I’m writing about, the one where a government committee will decide if you will live or die.
Can you believe that I’m witting this? What have the citizens of our beloved country caused to happen? When you voted for these fools did you not understand that you were voting to destroy our country and our way of life?
For the sake of us all make your voices heard.
Robert L. Starks
St. Ignatius

Editor,
Recently I came across a quote by David McCasland which I believe clearly describes our country, us as Americans. “An upscale London department store launched a new gift card with the slogan, 'The Gift of Self-Indulgence.' Throughout the store, signs, slogans, and even nametags called attention to the cards. According to one employee, sales of the gift cards during the first weeks of the promotion had been very strong, far exceeding company expectations. Generosity may prompt a person to give a luxurious gift to someone special, but too often we find it easier to purchase what we want for ourselves. Self-indulgence is a gift we do not need.”
Many, many years ago the Old Testament prophet, Ezekiel, spoke about a city which experienced God’s judgment, in part, because they pursued a lifestyle of self-indulgence. These are God’s words through His prophet, “Sodom’s sins were pride, gluttony and laziness, while the poor and needy suffered outside her door. She was proud and committed detestable sins, so I wiped her out, as you have seen.” (Ezekiel 16:49-50 – NLT)
We Americans have always considered ourselves a cut above people of other nations (pride); America is suffering an epidemic of obesity (gluttony); we’ve raised a generation of inactive kids (laziness); we’ve turned a deaf ear to the poor and needy around the world (covetousness); our detestable sins (theft, sex outside of marriage, homosexuality, spousal abuse, divorce, duplicity, murder, pornography, abortion, cursing, pedophilia, all forms of idolatry and witchcraft, etc.); would cause even Sodomites to blush.
Is there any hope that America will survive? Only if we repent and change our attitude toward God, Jesus and sin. If not, we’ll go the way of Sodom.
Harvey A. Town
Polson

Editor,
I would like to thank you all and especially Berl Tiskus for the great article two weeks ago about my green renovation project at 608 6th Avenue East in Polson. It was exciting to talk to her about it and she really did a wonderful job of distilling our interview into an informative, readable feature.
I would just like to clarify that though my formal education is in the field of architecture and environmental design and I do hold a BFA degree, to hold the title of architect one must have either an MFA or a BFA, followed by a formal apprenticeship with an AIA architecture firm. All architects are also required to be members of the AIA, or American Institute if Architects.
I made the decision about halfway through college that I wanted to do both design and construction work, both because I am a very hands-on person not well suited to a full-time desk job, and because I began to perceive a prevalent divide between the two fields which I hoped to close by seeing my work through from concept to completion whenever possible. Nonetheless, I have a tremendous respect for those in the architecture profession and the hard work they have put in to achieve the title.
In no way do I wish to misrepresent myself as an architect. My business cards list my title as "designer and builder" and I do not claim to be anything more. I am sure that Ms. Tiskus was well intentioned in referring to me as an architect but the title is undeserved. I should note that she made no other factual errors and both quoted and paraphrased me very accurately, even without a voice recorder and over a very extensive interview.
I thank you again for your interest in green design and construction, the added exposure your article gave my project, and all the great local reporting that the Valley Journal does. Keep up the good work.
Teague Wilson
Polson

Editor,
By beliefs we mean the totality of judgments, which are either beyond the reach of science or are not proven scientifically. All judgments, which are not scientific, are beliefs, whatever their content may be. These beliefs often assume a pseudo scientific character, which is not easily detected.
Ironically, beliefs appear as factors in human behavior and in the market for real estate, securities and commodities – especially when they are backed by compulsion and the power of manipulated advice of brokerage houses, real estate firms, advisory services and government behavior – then further reinforced by wish, hope and fantasy.
It is quite important as to whether these beliefs are logical, reasonable, and rational, or on the other hand, irrational or absurd. That which affects the market place results from the conclusions drawn. Faith is highly important; however, in the event faith is the child of emotion, it does not care for logic.
The irrationalism of human beings will not disappear. It follows, therefore, that effective market analysis must follow a course that compromises between the evidence offered by scientific calculations, hope, and belief, together with technical trends relative to volume, type of purchase and overall market activity.
The way in which the world is imagined at any particular moment determines to a great extent what people will do at that moment. The picture we have in our heads, regardless of its accuracy, when compared to the real world, greatly influences our actions. Needless to say, the pictures in our head may be greatly disfigured by artificial censorships, the limitations of over-exercise of social contact, and the comparatively meager time available in each day for paying attention to governmental behavior, public affairs, newspapers, radio, television and sensible advice. The result is that conclusions are often fallacious, inadequate, and wrong, and for those reasons and all reasons cited above, aggregate market behavior is often not rewarding for the individual, the community, the nation and the world.
At this time, our nation confronts an economic crisis, and the future is hard to predict.
William R. Ingram
Polson

By Doug Chase
This is the second edition of Chief's Corner. I salute both weekly newspapers for allowing us the privilege to visit through print with those we serve. Updates are as follows, plus a little side information:
1. Hawk Drive, which is the gateway off of Highway 35 to Mission Bay, now has a 25 mph speed limit its entire length. This was an ordinance adjustment that was recently introduced by City Commissioner Jules Clavadetscher, then instituted by our and your City Commissioners. It was done for safety reasons. We are now enforcing that change as time and call load permits.
2. A reminder that another speed limit was reduced several months back. As you're coming into Polson from the North, the limit drops from 45 to 35 mph right at Three Dog Down and continues across Armed Forces Memorial Bridge, where it then drops to 25 mph as you enter our business district.
If you're headed north, the 35 mph limit begins as you leave the business district and enter the bridge, then continues northbound to just past Three Dog Down. Once again, this was instituted for safety reasons due to the volume of traffic coming off Regatta Road and Shoreline Road and the fact the intersection doesn’t exactly match up as you enter or cross Highway 93.
3. Our schools will soon be in session and, of course, that means many children will be walking, biking or being driven to school and using the crosswalks en route to the schools' main doors. Speed limits in all school zones are 15 mph.
As anyone who has been a Polson resident for any length of time can share with you, we strictly enforce this law. This is for all the right reasons.
On to other items that may be of interest to you.
Regatta Days and Hoopfest are behind us. They tax the force to the max, especially in the area of traffic control and on occasion, the public’s rare negative interaction with each other. An important footnote to share is that Dennis and Nila Anderson of Anderson Broadcasting Company, pay all the overtime we incur for both the Regatta and Hoopfest. That’s a considerable savings to the taxpayer in the City of Polson. That is just one of many reasons we look to the Andersons as excellent citizens of our community.
This year, as in the past two years, arrests were down.
In 2006 we arrested 38 people on the Friday and Saturday Hoopfest was held. This year, only five arrests occurred. I attribute this to a no-tolerance policy, accompanied by the excellent job your officers from all agencies do. With hot temperatures abounding, we at times have hot tempers, thus an occasional disturbance between spectators and a participant or two.
While we — and it's done rarely — have to incarcerate people, we always have the support of the Lake County Detention staff and Sheriff Larson to be sure we can shoehorn someone into jail that belongs in custody. They are a great crew.
Speaking of great crews, our brothers and sisters in all the other law enforcement agencies are there whenever needed. Dispatch, which is the hub from which spokes extend to all emergency agencies, works under very stressful times when all these events are going on. In fact, for Hoopfest 2009 we alone had 139 calls over two and one-half days, the vast majority having nothing to do with the event.
Keep in mind this was just us and does not include sheriff, tribal law enforcement, highway patrol, Tribal Ranger or Fish, Wildlife and Parks' officers' calls. Now add into the mix ambulance, fire, and search and rescue responses, plus other emergency and non-emergency calls, and you can see why dispatchers from our sheriff's office and tribal law enforcement dispatchers lead a stress-filled shift on almost any day of the week at almost any time of the year.
All agencies' work slows down somewhat after the summer but, trust me, the flow and volume of calls keep everyone on the move.
Please be safe, and know we care about and for you. That’s a pledge we take very seriously.
(Doug Chase is the Chief of Police in Polson.)

By Jenifer Blumberg
A young woman comes into the DOVES office and tells us that she needs an Order of Protection (commonly known as a “restraining order”) for herself and her children, because her husband has repeatedly beaten her in front of her children. She says that because she had no resources to allow her to be able to leave him, she has put up with it for years. But now her husband has hurt one of the kids, and she just won’t allow that to happen to their children.
She can get an Order of Protection in Justice Court, but Justice Court does not have jurisdiction over children; for that she will need to get a parenting plan, and possibly an Order of Protection, through District Court. She needs an attorney. She has no money, as her husband will not permit her to have her own spending money, and he makes her account for every penny she spends on groceries and clothes for the kids.
Thanks to a grant from the Department of Justice, Office on Violence Against Women (OVW), there is assistance available to her. A 2007 Legal Assistance for Victims (LAV) grant has enabled DOVES and CSKT to each hire a civil legal attorney to handle family law cases, when stalking, domestic and/or sexual abuse are involved, in Lake County and Tribal courts.
Having recently submitted two grant applications requesting renewal funding for the programs DOVES initiated just over a year ago – including the LAV program mentioned above – the staff at DOVES has been able to reflect upon the progress that has been made, and see hope for the future for family members who are victims of domestic violence.
Through another OVW grant, known as the Rural grant, we have seen just how resilient these survivors can be. This grant funds, among other things, the women and children’s weekly therapeutic groups. Over the weeks, we see both moms and their kids slowly coming out of their shells, learning that life can be safe, that they can be cared for and supported, and that there is reason to be optimistic for a future free of violence.
DOVES (Domestic Violence Education & Services) is a private nonprofit dedicated to serving the needs of victims of domestic and sexual violence in Lake County and the Flathead Reservation. Along with our sister organizations, the CSKT Victim Assistance Program, and SAFE Harbor, the area’s domestic violence shelter, we provide emergency shelter, assistance with obtaining Orders of Protection, crisis intervention, support groups, information and referral and personal advocacy, including serving as liaisons between victims and the law enforcement and court systems.
We are learning as we go with this grant funding. Lesson number one: it took over a year to establish a core group of attendees for the women’s and children’s groups. But over time the gals and kids got to know and like the people who run the groups, so they kept coming back, and families are now feeling the benefits.
We are so glad that we hung in there and showed up, even when no one or only one person came. The comments we are receiving from those who have benefited so much from the compassion and dedication of the facilitators have made it all worth it, and then some.
Kudos to art therapist Kim Campbell, MA, EdS, ATR, LCPC, who drives up from Missoula every Tuesday on alternating months. Our thanks also to Abigail Eyre, MSW, LCSW, who facilitates the group every other month, in addition to her duties as a mental health therapist with CSKT’s Tribal Health and Human Services Tribal Behavioral Health Program.
And then there is Margaret Kearney, MSW, LCSW. Those of you from the Polson area know of Margaret; she has an amazing ability to connect with kids immediately, and she knows that when a child acts out, there is sadness and fear beneath the aggression, and she counters it with tenderness, understanding, and compassion. Margaret’s years of experience working with homeless children and those who have witnessed domestic violence bring a possibility for hope to children whose world views have been so very damaged.
Another therapist DOVES was able to hire through grant funding is Penni Raymond, LCPC, who also makes a weekly trek from Missoula to facilitate the Men’s Accountability Program, or MAP group. More on the MAP group in a future column. This ground-breaking pilot program deserves a space of its own.
Part of the reason DOVES received these federal grants is because the grant application included a Memorandum of Understanding (MOU) signed by over two dozen members of the Lake County and Flathead Reservation community; this MOU stated that those who signed support and actively participate in the projects and programs that address domestic violence, dating violence, sexual assault and stalking in our communities. Just as it takes a village to raise a child, it also takes the village to say that violence will not be tolerated in our homes, in our workplaces, in our faith communities. These are the individuals and agencies whose signatures on the MOU represent a collaborative spirit and dedication to addressing these problems: Confederated Salish and Kootenai Tribes of the Flathead Reservation (CSKT), CSKT Department of Human Resource Development, CSKT Victim Assistance Program/Prosecutors Office, SAFE Harbor, Lake County Justice Court Judge Chuck Wall, Polson City Court Judge Doug Olsen, Lake County Prosecutors Office, Lake County Probation/Parole, Lake County Sheriff’s Office, Lake County Child Protective Services, Lake County Office of Public Assistance, Lake County Health Department, the Polson Police Department, New Life Christian Church, Polson Ministerial Association, Working Innovations, Helping Hands, St. Joseph Medical Center, the Community Conference on Domestic Violence, St. Luke Hospital, Sunburst Community Foundation Family Concepts, the Ronan Police Department, and the Flathead Reservation and Lake County Coalition for Kids.
DOVES hosts a monthly Community Conference on Domestic Violence meeting at which interested parties share their perspectives, their ideas, and their programs with each other. The goal is to ensure that social services are not duplicated and that as many people as possible know what is going on in the area to address and prevent domestic violence and its related problems.
This is an open meeting held the second Wednesday of each month at noon in a third floor conference room at the Lake County Courthouse in Polson. Everyone with an interest in addressing family violence and their related issues is invited to attend; it’s a great place for networking and many collaborative projects have grown out of these meetings.
And last but definitely not least, there is the Legal Assistance for Victims program, through which DOVES and the CSKT Victim Assistance Program have been able to hire two graduates of the University of Montana School of Law to provide civil legal assistance to victims of domestic and sexual abuse. In just over a year, the LAV program has provided assistance to almost 50 women and 2 men. Services have ranged from advice for pro se litigants (those who file the documents on their own) to advice-only appointments, also known as “brief services” to full representation at dissolution and custody hearings.
Both attorneys came highly recommended; the victims of domestic and sexual abuse in this area can only be grateful that these two women have chosen to provide legal assistance through a grant-funded program, rather than choose one of the many other (and more lucrative) options available to them.
DOVES staff is here to help; we are available in the office 9 a.m. to 4 p.m. (appointments are appreciated, but not necessary) every weekday, and are on-call for emergencies during other times. We would like to remind everyone that domestic abuse is not always physical; there are many other ways people can exert power and control over their intimate partner. We are available to listen and can provide information and referral in addition to being a sounding board for those who are experiencing confusing and/or fearful times.
We have many services to offer — just ask. DOVES can be reached at 883-3350 or toll free at 1-800-891-9987.